FAQ's

  1. What products does Dooshay offer?
    Currently, Dooshay specializes in high-quality watches, but we are constantly expanding. Soon, you’ll find a variety of unique gadgets and trending lifestyle products on our store.

  2. Can I return or exchange a product?
    Absolutely. We offer a 3-day easy return and exchange policy if the product is damaged, defective, or not as described. Please make sure the product is unused and in original condition.

  3. How long does delivery take?
    Orders are usually delivered within 3–7 business days across Pakistan. You’ll receive tracking details once your order is shipped.

  4. Do you offer cash on delivery (COD)?
    Yes! We offer Cash on Delivery (COD) across Pakistan for a smooth and secure shopping experience.

  5. Will you be adding more products soon?
    Definitely! We're planning to add gadgets, personal accessories, smart electronics, and more curated items very soon. Stay connected by subscribing to our newsletter.

  6. Are the watch straps adjustable?
    Yes, most of our watches come with adjustable straps to ensure a comfortable fit. For metallic straps, we recommend visiting a local watch shop for a quick adjustment.

  7. How can I contact customer support?
    You can reach us anytime via email at support@dooshay.store or through our Instagram DM (@dooshay_store). We’re here to help!

  8. Do you offer gift packaging?
    Yes, we offer premium gift packaging upon request at checkout – perfect for birthdays, anniversaries, or special surprises.